When businesses need to grow, they rely on keeping customers happy. Our web-based ticketing does the job.

Customers should always come first. That’s why BlueCamroo allows you to easily work with customer issues with an included ticketing system. Trouble tickets, help tickets, call it what you will, BlueCamroo will help keep your customers happy.

Give your customers their own portal to issue tickets or create them on your own. BlueCamroo can make sure your team stays on top of it all.

BlueCamroo provides organization to your client issues

Forget emails. With so many coming in, it’s hard to keep everything together. You have responses coming in from your client, responses from other members of your staff, and maybe even attachments and tasks. BlueCamroo treats support tickets like every other area of the system so that you can have all of your emails organized, make ticket related discussions, organize attachments, and create tasks.

Make comments and join the discussion stream

Any member of your team can view the discussion stream for open or closed cases and comment on the status. You can easily get your customers involved in the discussion too, so that they’re aware of the status or to help provide more information. With BlueCamroo, important details are never overlooked.

Let your clients report and view their cases from their own portal

Using your own client portal, you can allow your customers to log in and view and create help tickets for specific products, projects, or even for their business in general.