What is BlueCamroo?
BlueCamroo is an all-in-one, fully-integrated business software. At its core, BlueCamroo helps you run multiple parts of your business from one place. Imagine not having to pay for a CRM system, a Project Management system, a Customer Support system, and so on.
BlueCamroo combines all those features, and more, in one cohesive solution that is powered by a powerful Workflow Automation Engine.
This means that you can have one software supporting multiple departments within your business without separating your data into different databases, or have multiple logins. Not to mention, you only need to learn and maintain one system.
What is the BlueCamroo Advantage?
With your CRM, Projects, and Customer Support all under one roof you can support your client throughout their entire sales-cycle and beyond.
Let’s see what’s possible with BlueCamroo:
First, your marketing team finds someone on Twitter and adds them directly into the CRM, triggering an automated workflow that alerts your sales team and adds a new task to follow up with the lead. Once your Sales Team has qualified and nurtured the lead, tracking their interactions and time, they can start building a sales quote. By the way, there are several methods to record a lead into the system
Once the lead accepts the sales quote they converted from a lead to a customer in BlueCamroo and the Opportunity turns into a project. The Project has a budget already set up from the internal estimate inside the Opportunity. Your Project Team can now begin delivery.
The Project manager has all the tools at their disposal to manage the project effectively. They can just build up the project or select from a template that they had created, assign tasks, schedule the project, manage resources and change, and more.
The customer can be involved as well with a login to their own external user portal, where they can sign off on stages, pay invoices, be involved in communication, and even be assigned tasks. They can also raise cases/support tickets which can be further enhanced with automation that alert the right people so that the case can be addressed promptly.
You can also automatically invoice them through BlueCamroo, track the time that was spent on each step, and track your resources and expenses along the way.
Throughout all of your interactions with the customer, you are building your relationship with them, and are also building out very complete record of them in your crm. Your salespeople and customer representatives will easily be able to see all communication, tasks, past projects and opportunities, invoices, notes, and much more from one place. This can help to further build and maintain the relationship with the customer, provide useful information for support, as well as insight for future upselling/cross-selling opportunities.
This is just a sample of what BlueCamroo can do for your business.
Who is BlueCamroo for?
BlueCamroo can be used by most, if not all, Small and Medium sized businesses. But the companies that can really take advantage of most of the wide range of features available are service based businesses who deliver projects to their customers.
What Features does BlueCamroo offer?
- Customer Relationship Management (CRM)
- Task Management
- Project Management
- Customer Support
- Billing and Invoicing
- Expense Management
- Cost Estimates & Budgets
- Time Tracking
- Business Process Automation
- Social Networks Integration
- Email Marketing
- Reports and Dashboards
- Web Development Platform
- And more…
What are the Key Takeaways of Implementing BlueCamroo?
- Gain transparency over your business by having everything connected within one platform
- Stop paying for multiple platforms and save money
- Automate your workflows to save time and money
- Streamline your processes to increase your business efficiency
- Track your team’s time and see where there are places to improve your standard operating procedures
- Build, nurture and enhance your customer relationships, which will lead to better upselling/cross-selling
- Consolidate your data in one software instead of having it segmented across several systems
- Team members only have to learn one software instead of several
If you’re interested in trying BlueCamroo get started for free today.