BlueCamroo Blog

October 2010

Introducing BlueCamroo Social CRM: Social Network Scout

By: Karl Mamer 10/28/2010 12:18 PM

Social Networking sites like Twitter and LinkedIn are increasingly being used by people to make purchase decisions, request product help, and sway opinion. Social Networking can be a great source of new leads, business intelligence, and understanding how customers are advocating for - or against - your products.

Cloud computing, New Releases, Social Media, Social Networking, Social Network Scout

7 Steps to CRM Success for Small Business

By: Paul Clark 10/7/2010 4:15 PM

Don’t limit yourself to what you currently assume a CRM system can do. If what your business really needs is a solution that integrates customer data, email marketing, travel planning, event bookings and managing your complete iTunes collection all in one place, write that down. You may not find everything in a single CRM solution – you may even find what you need and discover the vendor doesn’t call it a CRM solution at all – but knowing what you want is a great place to start from.