BlueCamroo Blog

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Dealing with a small software company or an artisan software company?

By: Karl Mamer 1/28/2013 11:46 AM

Sometimes we're conditioned to think companies ignore suggestions. When companies do respond it's both delightful and maybe a little disarming. I've been struggling with the Microsoft Surface. It was a Christmas gift. (Thank you, guilt-ridden divorced dads of the world!) I tilted between returning it and keeping it. I've largely concluded it's about finding new ways to do things I'm comfortable doing in Android. At some point I used the feedback link on an app and the developer got back to me within hours. I didn't expect that. If our suggestions are actually being read, we generally just assume they're kind of collected and synthesized in a kind of zen like way and then, maybe, eventually, we'll see something not entirely resembling our most cherished feature request.

New Releases, Support, Tips

BlueCamroo Release Notes 2.8.0

By: BlueCamroo Team 8/11/2011 10:29 AM

The August BlueCamroo update concentrates on bringing greater control and oversight when BlueCamroo is being used by multiple users. The most noticeable change is the Snapshot page, which can be the default landing page when you open any record (a lead, account, etc.). Additionally, we've added a new option to Social Network Scout called Mentions. The Channel Search bar is now accessible directly as buttons with pop-up menus.

New Releases, Release Notes

Extra Data Objects turn it up to eleven

By: Karl Mamer 5/13/2011 3:00 PM

Extra Data Objects emerged from a discussion with a user. They liked the Extra Fields concept (where you can add extra fields to details page) but they wanted the ability to collect competitor analysis data and associate it with each lead. They were using a spread sheet to fill in cells with largely text data. And they could have used the attachments option. However, they wanted the ability to search the data and build reports from the data.

New Releases

Setting up a CRM doesn't have to be a lot of knife work

By: Karl Mamer 4/15/2011 2:08 PM

Our first release for April has introduced two new wizards to help first time users and first time Administrators provide essential information BlueCamroo needs. If you're already a BlueCamroo user and admin, you won't actually see either of these wizards. If you're not currently a user (hey, thanks for stopping by and reading this blog post), you'll see both of these the first time you take BlueCamroo for your free, no-risk 31-day trial! (Boss says I got to bump up the SEO factor on these blog posts…)

Social Media, Social Network Scout, Social Networking, New Releases

When less is more

By: Karl Mamer 12/17/2010 12:34 PM

Most online searches we do are usually one-off. Even if we have to re-run the search at a later time, rarely do we waste time trying to figure out how to fine tune the search. If you're searching for web sites in, say, Google, you're reasonably sure sites don't change a lot. You'll quickly find that page you found last time. But what if you're doing a regular, repeating search on a source that radically changes minute to minute or your tolerate for a false positive is zero or very low?

New Releases, Social Media, Social Network Scout, Social Networking

Introducing BlueCamroo Social CRM: Social Network Scout

By: Karl Mamer 10/28/2010 12:18 PM

Social Networking sites like Twitter and LinkedIn are increasingly being used by people to make purchase decisions, request product help, and sway opinion. Social Networking can be a great source of new leads, business intelligence, and understanding how customers are advocating for - or against - your products.

Cloud computing, New Releases, Social Media, Social Networking, Social Network Scout