It’s a situation that happens way to often businesses now a day. Whether it’s a graphic design draft, a strategy meeting, or you’ve mapped out the specifications for a project. You and your client have finally agreed on what they need, hands have been shook, heads have been nodded and “Sound great!” has been said over the phone.
Then it happens, an email comes in, the subject line that reads, “I was just thinking...” or, “You know what’d be great?”, and that’s when the headaches start. They want to add something, or they ask why isn’t something included?