Read More

5 Tips for Management to Adapt to the New Normal with Remote Teams – Part II

In Part 1, we discussed tips for remote employees to become more efficient. But all of those efforts can be lost if the company and the management team aren’t adapting together and putting everyone in a position to succeed.

Business life, Tips, Remote Work

Read More

3 Ways Every Business Can Take Advantage Of CRM

The one thing that every business has in common is that it depends on clients to thrive. The better you are able to nurture your sales cycle the higher conversion rate you’ll have and the healthier retention rate you will maintain.

Business life, CRM, Tips

Read More

Project Management Software Implementation: 5 Pitfalls to Consider

By: Kristin Savage

Project management software is a crucial part of effective organization within the company. By providing project managers, stakeholders, and users with tools for planning, scheduling, resource allocation, and change management, the software is allowing them to control costs and manage budgeting, quality, and documentation.

Business life, Project Management, Tips

Read More

There Are Too Many! 6 Strategies to Prioritize Support Tickets from Customers

By Laura Martins

When you’re so inundated with support requests that you feel like you need a boat to row out of them, it can be difficult and overwhelming to determine where to start. Everyone needs your time and attention, but it’s a matter of how soon and what type of attention they need that will determine how you can best serve them.

Collaboration, Communication, Support, Tips

Read More

The Dos and Don’ts of Remote Workers and Work-From-Home Policies

Look I get it, overhead is expensive and you have worked hard to build a work environment that best suits your company. You’ve put thought and money into designing your workspace only to find out that people working outside of the office are not only more effective, but also happier.

CRM, Project Management, Tips, Remote Work

Read More

5 Destructive Internal Communication Challenges That Kill Your Projects

By Audrey Robinson

And How to Fix Them - Communication is the most powerful thing in the world. It can start and end wars. It can change lives. It can deliver you stellar results during your next project. If your projects look more like disasters by the time all is said and done, communication likely has a lot to do with it.

Business life, Communication, Productivity, Project Management, Task Management, Tips

Read More

Five Steps in the Project Management Process

In the field of Project Management, a project is generally divided into phases or stages. While there are variations of this process with slightly different terms nuanced per industry, these stages structure a project from start to finish.

Project managers need to have a thorough understanding of the structure of these stages as well as an efficient method and/or a suitable platform, such as a Project Management system for moving through each stage to help businesses achieve greater control over the flow of their projects.

Business life, Project Management, Tips

Read More

Features You Shouldn't Sacrifice When Procuring Project Management Software

By: Reuben Yonatan

What are the must-have features in project management right now? It’s a common question asked by professionals as they shop for project management software. Project management is a very broad term that applies to many different industries from manufacturing to construction to marketing to finance.

Accountability, Business life, Project Management, Tips, Collaboration, Task Management

Read More

Dealing with a small software company or an artisan software company?

Sometimes we're conditioned to think companies ignore suggestions. When companies do respond it's both delightful and maybe a little disarming. I've been struggling with the Microsoft Surface. It was a Christmas gift. (Thank you, guilt-ridden divorced dads of the world!) I tilted between returning it and keeping it. I've largely concluded it's about finding new ways to do things I'm comfortable doing in Android. At some point I used the feedback link on an app and the developer got back to me within hours. I didn't expect that. If our suggestions are actually being read, we generally just assume they're kind of collected and synthesized in a kind of zen like way and then, maybe, eventually, we'll see something not entirely resembling our most cherished feature request.

New Releases, Support, Tips

Read More

Power up your Twitter profile page for more followers

You want people to follow you. The best way to get someone to follow you is to follow them first. Or re-tweet or favorite something they've tweeted. Or do all three. I've said it before here in the Roo blog but let me repeat: sometimes the best way for people to think you're interesting is if you find them interesting first. Following, re-tweeting, and favoriting tweets is one way to signal such interest. But that's only step one. People do not spend much time deciding who to follow back. There's a considerable body of research in both traditional marketing and online marketing about the very, very small window of opportunity you have to get someone's attention.

Lead Generation, Social Media, Social Networking, Tips